TERM & CONDITIONS

Reservation & Booking Procedure

If you are interested and agree dealing the tour with us, please let us know, so we can arrange official confirmation of your tour reservation, and  we do an advance payment.

Payment System

30 % should be paid as soon as we deal and received your reservation.
the rest you can pay one day before trip or maximum on your departure date.
Payments can be paid by the IDR, USD, EURO, regarding to the latest rate of our bank.

Complete Bank Address

BNI Cabang Renon
Jl. Raya Puputan Niti Mandala No.27
Denpasar –Bali
Account Number: 0348105599
Account Holder : Ni Kadek Desi Nofia Candra

Cancellation

If you want to cancel your trip, kindly send us notification letter. Cancellation fees details:

1 month before departure date “No Charge”.
20 days before departure date 50 % from total tour price.
10 days before departure date 75 % from total tour price.
Within 5 days before departure date 100 % from total tour price

Refund

Non Refund for services not used

Accommodations

Komodo Trekking Tours in generall arrange or organize tour which is really touchable to the nature, culture and Adventure Tour. Most of the hotels and boat trip that you will stay overnight during this tour are small & simple but clean and pretty nice pure natural atmosphere.

Komodo Trekking Tours could arrange Few star hotels on flores island, depending on customer request .we’ll organize your tour plan best for you

Travel Insurance

If there is any injury and certain risks in your trip Komodo Trekking Tours does not responsibility of this matter, we are suggest you to take your own insurance during your travel date.

Liability

We will try our best to serve your arrangements and make your trip become satisfactory trip ever make, we will try to find all best alternatives to suit your tour possible, how ever we do not responsible for any important personal belongings missing, damage, delay & irregularities of flight schedule, minor or major accident including death, any natural disaster or worst weather that make you trip is uncomfortable and so on, which are really beyond of my control.

Bank & Money Changer

Banks and Money Changers are acceptable to change the foreign currency but it is very poor rate of exchange, and Money Changer is very limited range. So, it is better to bring some enough cash with you, and every town on Flores has some banks with ATM service. It is possible to withdraw some cash by using ATM card. Most of the hotels and restaurants are possible to be paid only in cash and do not accept payment by using credit card.

Something to Bring

Some enough cash, proper walking shoes, trousers, sweaters or jackets, long sleeves, sun glasses, sun hat, mosquito repellent, sun lotion, towel, snorkeling gear, swimming suit, etc.

Costumer Service

Our customer service is available for you from 08-00 am – 05.00 pm , you can call to our office or you can chat with our expert staff.

We Accept